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How can I check my client's remaining session count?

It is important to track your clients' remaining session counts and benefit reset dates to assist in planning care. You can easily obtain this information in your invoicing dashboard.

1. Begin by searching for your client's name in the session information section.

2. Once you have selected your client's name, their benefit details will appear in the gray box.

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If you need assistance with confirming a client's remaining session count, please reach out to our Provider Experience team at provider@joinmodernhealth.com. When reaching out, please share your clients's information with us (their initials, the employer's name, and the date and time of session).

 

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