Summary:
On the Clients page of your dashboard, you will be able to view all of your Modern Health clients in one place. By selecting each member in your client list, you are able to access additional information including each member’s benefits, assessments, contact details, etc. Please see below for a description of what information can be accessed in the client profile window.
Features:
Overview
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Assessments
- The well-being assessments section allows you to view your client's WHO-5, GAD-7, and PHQ-9 score histories.
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Quick Look
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- Next session: You will be able to see their next scheduled session with you
- Latest messages: Most recent messages between yourself and the member in the chat feature.
- Topics of Focus: The member would have chosen this prior to matching with you.
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Sessions
- Initially allotted coaching sessions and remaining allotted coaching sessions.
- Initially allotted therapy sessions and remaining allotted therapy sessions.
- Medication Management eligibility
- A comprehensive list of how many therapy and coaching sessions the client has completed in their current benefit cycle.
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Member Information
- The benefits section indicates your client's session renewal date, employer, HPI and Medication Management eligibility, and the member’s employer
- The Member Contact Details includes the member’s email, phone number, physical location and the member’s preferred language.
- The care team section contains the information of other Modern Health providers the client is matched with.
Form [Therapist Only]
The care form section shows the status of your client's care form. Please reference [Coach Only] How do I view my client's care form?
Notes
Modern Health asks providers to keep their clinical notes in their EHR system outside of our platform and to use the My Notes section for logistic/operational notes.
Some examples of logistic/operational notes are:
- Noting that you have sent a client homework
- Noting that you shared a specific piece of digital content with them
- Noting if the client has upcoming time off they made you aware of
- Noting if booking an upcoming session is pending further coordination
We do require that you keep the progress/clinical notes of all Modern Health clients that you work with in the secure HIPAA-compliant location of your choice. Therapists in our network usually default to storing notes for their Modern Health clients in the electronic health records system they already use for their non-Modern Health clients. Some very common EHR systems that our therapists work with are: SimplePractice, TheraNest, TherapyNotes, among others.
Video Walk through: